Domino's Pizza, a leading food services brand and the market leader in the organized pizza home delivery segment in India is trialing credit card payments over the phone. In a move to make ordering Domino's Pizza even more convenient for customers, the service will allow customers to pay for their pizzas through credit cards over phone. This service is powered by PayMate, India's leading mobile payments company.
With this service, when a customer calls to order a Pizza, the customer service representative will connect the call to the IVR payment system and the customers can then enter their credit card details and OTP (bank provided One Time Password) over the secure IVR call to process the payment.
Domino's and PayMate intend to trial this service in selected Domino's outlets across the country. So next time you are craving for a pizza but find you are low on cash or struggling to find the right change, there is no need to walk to an ATM before you order; just call Domino's and pay with your credit card and have a hot and tasty Pizza delivered right at your doorstep.
Mr. Harneet Singh Rajpal, Vice President- Marketing, Domino's Pizza India said "our endeavor is to be at the forefront in using new technologies to extend more service convenience to our customers. Payment through credit card has been a latent need of our customers and with the launch of this new service, which is powered by PayMate, on trial basis, we believe that our customers would find it even more convenient to order with us. We are delighted to provide this service to our customers."
"Based on customer feedback, many of the Domino's customers are keen to use their credit cards to pay for pizza delivery" said Ajay Adiseshann, Founder & Managing Director, PayMate. "This service will fulfill this need and enhance the overall customer experience."
Credit card payments via phone will start in Noida and Mumbai before being rolled out across the country.
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